WYMIWYG – What You Measure Is What You Get
Source: John Bicheno, Six Sigma and the Quality Toolbox
Measuring performance is a critical task if an organization is serious about operational excellence in terms of improving quality, cost-base, and scalability. The outputs of repeatable processes can be measured and compared not only against internal historical data but [...]
We have all seen it many times, the best and the brightest are often promoted into managerial roles because they have excelled at their jobs. And then, they fail. This does not happen because they are not intellectually capable, but because they either lack the competencies or desire to manage others.
Instead of setting up a [...]
We continue our series of blog posts on past projects by looking at non-linear operations. Recently, The Bodhi Tree Group worked with a European VOD service provider to improve their content operations in order to increase the amount of assets and metadata managed. As with most non-linear service providers, our client faced some common challenges:
In the linear world, planning used to involve walls covered with sticky-notes. Strategic long term schedules were ever under threat from sudden gusts of wind or slammed doors. In the non-linear world, planning is still an issue and it seems to be a blind-spot for a lot of vendors offering systems to help operations. This [...]